Information collected
We may collect information you provide directly, including your name, email address, business details, listing content, and messages. Basic technical information may also be processed when you visit the website, such as your IP address, browser type, device type, requested pages, and access times.
Cookies
The website may use essential cookies or similar technologies needed for security, performance, and core website functions. If optional cookies are introduced, visitors will be given information and choices where required by law.
Analytics
We may use analytics information to understand general website traffic, popular pages, and technical performance. Analytics data is used to improve the directory and is not intended to personally identify individual visitors.
Contact forms
When you submit a contact form, we collect the details entered in the form so we can respond to business enquiries, listing support requests, technical issues, advertising enquiries, privacy requests, and general questions.
Business information submitted
Information submitted for a business listing may be reviewed, edited, and published in the directory. Business names, descriptions, websites, addresses, categories, logos, and other listing details are generally intended to be public once a listing is accepted.
How information is used
- To operate and improve the Ottawa Business Directory.
- To review, publish, maintain, and support business listings.
- To respond to messages and provide customer support.
- To process premium listing services where applicable.
- To protect the website, prevent misuse, and comply with the law.
We do not sell personal information.
Data security
We use reasonable administrative and technical safeguards to protect information. However, no website, transmission method, or storage system can be guaranteed to be completely secure.
Third-party services
We use third-party service providers, including Netlify for website hosting and form processing. These providers may process information on our behalf under their own terms and privacy practices. Links to business or third-party websites are governed by the privacy policies of those websites.
User rights
Depending on applicable law, you may request access to, correction of, or deletion of personal information associated with you. Some information may be retained when required for legal, security, payment, or recordkeeping purposes.
Contact for privacy requests
Use the contact form and select “Privacy request.”